Illinois Lawsuit Says Toyota's Hands-Free Calling is Unusable

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Tagged
#lawsuit #technology #interior
Source
carcomplaints.com
A Toyota console with infotainment screen turned on

A lawsuit wonders how Toyota can keep calling their bluetooth implementation "hands-free" when owners very much need to use their hands to prevent echos on each and every call. For years owners have complained about this issue, but Toyota's only suggestion has been to pickup the phone and turn it's volume all the way up after the call has been initiated. Oh, and also make sure the radio volume is below level 45. Sorta defeats the point, don't you think?

  • It should be noted that the problem went away when some 2019 and all 2020+ head units started offering Apple CarPlay and Android Auto as standard features.
  • This class-action was filed in Illinois and only applied to that state's residents.
  • A similar lawsuit was filed in 2019.
More information on carcomplaints.com

Related Toyota Generations

At least one model year in these 12 generations have a relationship to this story.

We track this because a generation is just a group of model years where very little changes from year-to-year. Chances are owners throughout these generation will want to know about this news. Click on a generation for more information.

  1. 5th Generation 4Runner

    Years
    2010–2020
    Reliability
    46th of 81
    PainRank
    5.47
    Complaints
    112
    Continue Front 3/4 view of a 4Runner
  2. 4th Generation Avalon

    Years
    2013–2018
    Reliability
    57th of 81
    PainRank
    8.95
    Complaints
    89
    Continue Front 3/4 view of a Avalon
  3. 1st Generation Avalon Hybrid

    Years
    2013–2018
    Reliability
    36th of 81
    PainRank
    2.89
    Complaints
    30
    Continue
  4. 3rd Generation Highlander

    Years
    2014–2019
    Reliability
    64th of 81
    PainRank
    10.45
    Complaints
    174
    Continue Front 3/4 view of a Highlander
  5. 3rd Generation Highlander Hybrid

    Years
    2014–2019
    Reliability
    30th of 81
    PainRank
    2.03
    Complaints
    11
    Continue
  6. 4th Generation Prius

    Years
    2016–2021
    Reliability
    43rd of 81
    PainRank
    4.65
    Complaints
    59
    Continue Front 3/4 view of a Prius
  7. 1st Generation Prius v

    Years
    2012–2017
    Reliability
    37th of 81
    PainRank
    3.15
    Complaints
    48
    Continue Front 3/4 view of a Prius v
  8. 2nd Generation Sequoia

    Years
    2008–2020
    Reliability
    29th of 81
    PainRank
    1.53
    Complaints
    38
    Continue Front 3/4 view of a Sequoia
  9. 3rd Generation Sienna

    Years
    2011–2020
    Reliability
    54th of 81
    PainRank
    8.24
    Complaints
    164
    Continue Front 3/4 view of a Sienna
  10. 3rd Generation Tacoma

    Years
    2016–2021
    Reliability
    70th of 81
    PainRank
    14.73
    Complaints
    241
    Continue
  11. 2nd Generation Tundra

    Years
    2007–2021
    Reliability
    56th of 81
    PainRank
    8.92
    Complaints
    268
    Continue
  12. 3rd Generation Yaris

    Years
    2014–2019
    Reliability
    24th of 81
    PainRank
    1.22
    Complaints
    11
    Continue Front 3/4 view of a Yaris

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