Illinois Lawsuit Says Toyota's Hands-Free Calling is Unusable

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#lawsuit #technology #interior
A Toyota console with infotainment screen turned on

A lawsuit wonders how Toyota can keep calling their bluetooth implementation "hands-free" when owners very much need to use their hands to prevent echos on each and every call. For years owners have complained about this issue, but Toyota's only suggestion has been to pickup the phone and turn it's volume all the way up after the call has been initiated. Oh, and also make sure the radio volume is below level 45. Sorta defeats the point, don't you think?

  • It should be noted that the problem went away when some 2019 and all 2020+ head units started offering Apple CarPlay and Android Auto as standard features.
  • This class-action was filed in Illinois and only applied to that state's residents.
  • A similar lawsuit was filed in 2019.
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